Alpha Diallo
Conakry
Summary
Experienced Senior Product Manager with a proven track record of driving product strategy, development, and successful launches. Skilled in leading cross-functional teams to deliver innovative solutions that meet customer needs and drive business growth. Expertise in market analysis, product lifecycle management, and agile methodologies. Strong communicator with a passion for translating complex technical concepts into compelling product visions. Passionate about innovation and driving business success through customer-centric product development.
Overview
10
10
years of professional experience
Work History
Head of Product
YMO
08.2023 - Current
- Enhanced product development process by implementing agile methodologies and streamlining team communication.
- Led product development for YMO's mobile app and business platform
- Collaborated with cross-functional teams to conceptualize, design, and deliver innovative solutions that met the needs of businesses and individuals
- Developed and executed product roadmaps, prioritized feature development, and managed the product backlog to ensure timely delivery and alignment with company objectives
- Conducted market research and analysis to identify emerging trends, competitor offerings, and customer preferences, informing product strategy and roadmap
- Implemented user engagement and retention strategies based on data insights and user feedback, driving continuous improvement of the app and platform.
- Oversaw budget allocation for product development projects, ensuring optimal resource utilization.
- Collaborated with sales and marketing teams to develop go-to-market strategies that maximized revenue potential.
- Built strong relationships with key stakeholders across departments, enhancing collaboration on critical projects.
Retail & Digital Banking Product Manager
ACCESS BANK Guinea
02.2021 - 08.2023
- Product management and deployment of retail and digital products for Access Guinea
- Developed full portfolio of banking products (checking, savings, loans, Visa, Bank 2 Wallet, mobile banking, remittance, , agency banking, etc.)
- Drive sales of all bank products by building sales strategies and using performance tracking data analytics to curate products to fit market demands
- Continually assess competitive landscape, industry trends, and front-line feedback for optimization
- Onboarding of TELCOS and Remittence partners onto Access bank network
- Increased product adoption by developing and implementing effective marketing strategies.
- Implemented Agile methodologies for more efficient project management and team collaboration.
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Ensure strict adherence with product policies and guidelines to ensure all legal, compliance and audit standards are met – including oversight of consumer disclosure and Bank Central Guidelines
Associé Chargé de Programmes
FODIP (Fonds de développement Industriel et de PME)
08.2019 - 09.2020
- Developed and submitted grant proposals, letters of intent, case statements and acknowledgement letters to funding agencies
- Identified and maintained appropriate sponsorship opportunities to support funding requirements
- Sourced new donors to enhance fundraising and crowdfunding efficiency.
Portfolio analyst
Brightstar Inc.
03.2017 - 06.2019
- Enhanced portfolio performance by conducting thorough research and analysis of financial markets.
- Monitor daily portfolio cash flows, including new originations, collections, and delinquencies
- Monitor daily updates in contract compliance and salesperson training compliance
- Create and manage daily reporting analytics to be circulated both to internal and external clients
- Use existing tools and create new processes to analyze and monitor portfolio positioning relative to the overall accessory financing strategy
- Work with inter-departments to support operational effectiveness of the team, providing support in areas such as work flow efficiency, compliance, reporting, etc.
AR Analyst
Brightstar
08.2016 - 03.2017
- Improved cash flow by analyzing and resolving outstanding account receivable balances.
- Reduced delinquent accounts by consistently following up on past-due invoices and establishing payment plans with clients.
- Enhanced the accuracy of financial statements by reconciling discrepancies between general ledger accounts and subsidiary ledgers.
- Streamlined invoicing processes through the implementation of electronic billing software, reducing manual input errors.
- Identify and research payment problems to ensure payment through corrective action
Personal Banker
BMO Harris Bank
12.2013 - 07.2016
- Provide financial and credit services to customers, including consumer and business checking/savings, home equity loans, personal loans, and servicing such as wires
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Audit new and existing customer accounts to ensure requirements are met per bank guidelines
- Analyze credit bureau and financial statement data in order to assist in underwriting consumer and small business loans or lines of credit
- Pro-actively work to deepen relationships with existing and prospective clients
- Pro-Active Individual and team driven practices to ensure compliance of bank regulations such as AML, OFAC, KYC etc.
Education
Bachelor of Science -
Northern Illinois University
Dekalb, IL05.2012
Skills
- Product Development
- Mobile & Web App Development
- Product Design & Marketing
- Agile Methodologies
- Product Roadmapping
- Cross-Functional Collaboration
- Product Analytics
- User and UX Research
- Jira, Atlassian, Rally, Salesforce, G-Suite
Languages
English
French
Timeline
Head of Product
YMO
08.2023 - Current
Retail & Digital Banking Product Manager
ACCESS BANK Guinea
02.2021 - 08.2023
Associé Chargé de Programmes
FODIP (Fonds de développement Industriel et de PME)
08.2019 - 09.2020
Portfolio analyst
Brightstar Inc.
03.2017 - 06.2019
AR Analyst
Brightstar
08.2016 - 03.2017
Personal Banker
BMO Harris Bank
12.2013 - 07.2016
Bachelor of Science -
Northern Illinois University
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